Rideshare crashes have a wrinkle ordinary wrecks don't: which insurance policy applies depends on what the driver's app was doing at the moment of impact.
Rideshare companies carry substantial insurance, but it switches on and off in stages:
That single distinction can be the difference between a modest policy and a million-dollar one — and it is a fact question that gets established with trip data, not arguments.
You are almost never at fault, which simplifies liability but not the claim. There may be several insurers involved: the rideshare company's, your driver's, and the other driver's. They have every incentive to point at each other while you wait. Having one attorney coordinate the whole thing keeps it moving.
You may have claims of your own after a crash, and your rights depend on your app status, your personal policy, and any rideshare endorsement you carry. Deactivation worries keep many drivers from asking questions — asking a lawyer is confidential and costs nothing.
You can pursue the driver and, depending on app status, the company's coverage. The first practical step is establishing whether that driver was on a trip — something we can request formally.
Most Texas injury claims must be filed within two years. Call (713) 998-0444 for a free consultation, or read our common questions.
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